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Cyber Incident Information
Updated: 17/01/2025
UPDATE: The specialised cyber security forensics team continue to progress through the investigation. We still do not have any further details on the cause of the incident, the extent or an estimated time for resolution.
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We will continue to update you as information becomes available.
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Dear Patients,
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We have been made aware of a cyber security incident and have received a ransom request.
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The specialised cyber security forensics team continue to progress through the investigation and we have been in contact with various Government Agencies who are supporting us through this investigation.
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At this time, we do not have any further details on the cause of the incident, the extent or an estimated time for resolution. We will provide updates as they become available, and appreciate your patience while we work to resolve the issue.
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Sample data has been released and the patients impacted have been contacted directly.
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For information about support services and harm minimisation strategies, visit the links below for tailored advice and assistance;
ID Support NSW: https://www.nsw.gov.au/id-support-nsw
ID Care: https://www.idcare.org/
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This incident is a matter of priority for Spectrum Medical Imaging and we are working to resolve the issue as quickly as possible.
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We appreciate your understanding and patience at this time.
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Kind regards
Spectrum Medical Imaging Executive
Spectrum Medical Imaging
COVID Policy
Have you tested positive to COVID 19 in the past 5 days? ​
If you answer YES, please call our Spectrum reception staff who will be able to assist you with further advice ensuring the health and safety of our staff, patients and visitors into this practice.
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Eastern/Southern Suburbs: 02 9197 8000
South West Suburbs: 02 9197 8100
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Wearing Of Face Masks In Spectrum Medical Imaging:
Face masks are mandatory for all ultrasound patients and their support person (aged 12 years and over), as a safe distance cannot be maintained for the duration of the scan in the ultrasound room.
All other patients and visitors into the practice are strongly encouraged to wear a mask as a safe distance cannot be maintained.
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Support Persons Into Spectrum Medical Imaging:
Obstetric ultrasound patients will be allowed one support person to enter during the scan and a mask to be worn at all times.
If a patient requires support during any other examination (excluding ultrasound), assistance will only be permitted if a mask is worn at all times by the support person when assisting in clinical areas.
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Thank you for your cooperation
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About Us
Spectrum Medical Imaging is an independent radiology practice which provides state-of-the-art imaging services across Eastern, Southern and South Western Sydney. Our radiologists have subspecialist fellowship training in diagnostic & interventional radiology in all fields.
Our commitment to both Prince of Wales hospital, Liverpool hospital and to community practices provides a unique continuity of imaging care for patients through our strong relationships with the hospital medical specialists.
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With all of our reporting doctors being Subspecialists in various fields of medicine, our image interpretation and reporting is of the highest quality available.
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Our practices are equipped with state-of-the-art digital equipment including latest multislice CT with cardiac and interventional capability, ultrasound, digital X-ray and OPG, as well as the very latest in filmless digital reporting and image archiving and distribution.
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